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SCTV Digital / Solutions

API and Systems Integration

Connect existing software so information moves reliably between systems, reducing manual entry and disconnected data.

Discuss Your Project

Problems solved

Sound familiar?

  • Two applications contain conflicting customer information
  • A sale must be manually entered into another system
  • Bookings, payments and CRM records do not match
  • A business needs to connect a proprietary application to external services

Who this suits: Businesses running several disconnected systems where staff re-key data or records disagree.

Capabilities

Built around your operations.

  • REST API integrations
  • Webhooks and event-driven processing
  • CRM and ERP integrations
  • Accounting and invoicing integrations
  • Booking and scheduling integrations
  • Payment gateway integrations
  • Email and SMS service integrations
  • Third-party SaaS integrations
  • Data migration and transformation
  • Synchronisation and reconciliation
  • Logging, monitoring and retry handling
  • Integration documentation and support

Example use cases

  • A completed sale creates the invoice, updates the CRM and notifies operations automatically
  • Bookings, payments and customer records reconcile without manual checking
  • A proprietary application exchanges data with external services through a documented API

Expected deliverables

  • Integration architecture and field mapping
  • Implemented connections with authentication configured
  • Testing, error handling, logging and retry behaviour
  • Operational documentation

Discovery questions

What we'll ask first.

  • Which systems need to connect, and who provides them?
  • What data moves between them, in which direction, and how often?
  • What happens today when the manual process fails?
  • Are API access, credentials and licensing already in place?

Before quoting, we verify API availability, access permissions, rate limits, third-party charges, data quality and any licensing restrictions.

Indicative offering

Systems Integration Project

  • Review existing systems
  • Design the integration
  • Implement APIs, webhooks and data flows
  • Test and document the solution

Scope includes agreed data flows, access requirements and how failures will be handled.

Request a fixed-price quote

Clear scope. Agreed outcomes.

Before work begins, we agree deliverables, exclusions, acceptance criteria and payment milestones. Requirements beyond these indicative packages are quoted separately. Ongoing support and maintenance can be scoped alongside delivery.

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